**1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY**

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when using our website. Personal data includes all data that can personally identify you.

1.2 Responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Shop Name. The data controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption to secure the transmission of personal data and other confidential content (such as orders or inquiries to the data controller) and for security purposes. You can recognize an encrypted connection by the string "https://" and the lock icon in your browser's address bar.

**2) DATA COLLECTION WHEN VISITING OUR WEBSITE**

When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/referral from which you came to the page
- Used browser
- Used operating system
- Used IP address (if applicable: anonymized)

Processing is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no further processing or use of the data. However, we reserve the right to check the server log files later if there are concrete indications of unlawful use.

**3) COOKIES**

To make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies are used to facilitate the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by some of the cookies implemented by us, processing is carried out in accordance with Article 6(1)(b) GDPR, either for the execution of the contract or in accordance with Article 6(1)(f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

We may work with advertising partners who help us to make our internet offer more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive (third-party cookies). If we work with

the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected via our website, in the following overview.

Please note that you can set your browser in such a way that you are informed about the setting of cookies and can individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer: [https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d](https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d)
Firefox: [https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
Chrome: [https://support.google.com/chrome/answer/95647?hl=en&hlrm=en](https://support.google.com/chrome/answer/95647?hl=en&hlrm=en)
Safari: [https://support.apple.com/en-gb/guide/safari/sfri11471/mac](https://support.apple.com/en-gb/guide/safari/sfri11471/mac)
Opera: [https://help.opera.com/en/latest/web-preferences/#cookies](https://help.opera.com/en/latest/web-preferences/#cookies)

Please note that if you disable cookies, the functionality of

this website may be limited.

**4) CONTACTING**

When you contact us (e.g., via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Article 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) GDPR. Your data will be deleted after final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

**5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING**

Pursuant to Article 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time. This can be done by sending a message to the above-mentioned address of the data controller. We store and use the data you provide for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with respect to tax and commercial retention periods and deleted after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data from our side was reserved, about which we inform you accordingly below.

**6) COMMENT FUNCTION**

Within the scope of the comment function on this website, in addition to your comment, information about the time of the comment's creation and the username you have chosen will be stored and published on the website. Furthermore, your IP address will be logged and stored. This storage of the IP address is done for security reasons and in the event that the data subject violates the rights of third parties or posts illegal content through a given comment. We need your e-mail address to contact you if a third party should object to your published content as unlawful. The legal basis for the storage of your data is Article 6(1)(b) and (f) GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

**7) USE OF CUSTOMER DATA FOR DIRECT ADVERTISING**

7.1 Newsletter Subscription

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent pursuant to Article 6(1)(a) GDPR.

You can unsubscribe from the newsletter at any time. This can be done either by sending a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

7.2 Sending evaluation reminders by e-mail

If you give us your explicit consent during or after your order according to Article 6(1)(a) GDPR, we will use your e-mail address to remind you to submit an evaluation of your order via the evaluation system used by us. This consent can be revoked at any time by sending a message to the contact option described below.

7.3 Use of the e-mail address for sending direct mail

We use your e-mail address, which we received in connection with the sale of a product or service, for the electronic transmission of advertising for our own goods or services similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it would mean that no contract could be concluded. The legal basis for the processing is Section 7(3) UWG (Act against Unfair Competition). We are entitled to use the e-mail address provided by you exclusively for direct advertising for our own similar goods or services that you have already purchased from us. If you do not wish to receive any direct advertising by e-mail from us, you can object to the use of your e-mail address at any time without incurring any costs other than the transmission costs according to the basic rates. Your objection (and thus the cancellation of our newsletter) can be made by sending a message to the contact option described below or by using the link provided for this purpose in the newsletter, without incurring any costs other than the transmission costs according to the basic rates.

**8) DATA PROCESSING FOR ORDER PROCESSING**

8.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment processing. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Article 6(1)(b) GDPR.

8.2 Transfer of personal data to shipping service providers

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider based on this pursuant to Article 6(1)(a) GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.

This consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
United Parcel Service Deutschland S.à r.l. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany
FedEx Express Germany GmbH, Langer Kornweg 34k, 65451 Kelsterbach, Germany

8.3 Use of payment service providers (payment services)

- Paypal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or "purchase on account" or "installment payment" via PayPal, we pass your payment data on to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") within the framework of payment processing. The transfer takes place in accordance with Article 6(1)(b) GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed

on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency pursuant to Article 6(1)(f) GDPR. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on recognized scientific, mathematical-statistical methods. The calculation of the score values includes, but is not limited to, address data.

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

8.4 Duration of storage of personal data

The period for which the personal data will be stored is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

**9) RIGHTS OF THE DATA SUBJECT**

9.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:

- Right of access pursuant to Article 15 GDPR: In particular, you have a right of access to your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right of rectification, deletion, restriction of processing, objection to processing, a complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the scope and intended effects of such processing, as well as your right to be informed about the guarantees provided for in Article 46 GDPR for the transfer of your data to third countries;

- Right to rectification pursuant to Article 16 GDPR: You have the right to have inaccurate data concerning you corrected and/or your incomplete data stored by us completed without undue delay;

- Right to erasure pursuant to Article 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Article 17(1) GDPR are met. However, this right shall not apply in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;

- Right to restriction of processing pursuant to Article 18 GDPR: You have the right to request the restriction of the processing of your personal data for the time being if the accuracy of your data which you dispute is verified, if you refuse to have your data deleted due to inadmissible data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved, or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether the justified reasons of our company outweigh the justification;

- Right to be informed pursuant to Article 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

- Right to data portability pursuant to Article 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;

- Right to withdraw consent granted pursuant to Article 7(3) GDPR: You have the right to withdraw consent to the processing of data once granted with effect for the future at any time. In the event of withdrawal, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;

- Right to lodge a complaint pursuant to Article 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged violation, without prejudice to any other administrative or judicial remedy.

9.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

**10) PERIOD FOR WHICH THE PERSONAL DATA WILL BE STORED**

The period for which the personal data will be stored is determined by the respective statutory retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

**11) REFERENCES AND LINKS**

When you access references and links on our website, this Privacy Policy no longer applies. In this case, we have no influence on compliance with data protection regulations by other providers. Please inform yourself about the respective applicable data protection regulations of other providers before using personal data.

**12) AMENDMENTS TO OUR DATA PROTECTION REGULATIONS**

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply for your next visit.

**13) QUESTIONS TO THE DATA PROTECTION OFFICER**

If you have any questions about data protection, please write us an e-mail or contact

the person responsible for data protection in our organization directly:

Oleyes
Info@livente.nl


The data protection declaration was created with the data protection declaration generator of activeMind AG and translated into English. ActiveMind AG expressly reserves the right to use the data protection declaration for its own purposes, e.g. for client consulting or for data protection declarations of other customers.